About Us at Blockdag Casino

We are Blockdag Casino, an online casino and sportsbook operated by BlockDAG Entertainment N.V. and built for Australian players who want fast crypto payments, clear rules and a licence-backed platform. This page tells you who stands behind the site, how we work and what we promise you.

Our Story Since 2017

We launched in 2017 with a simple frustration: withdrawal times measured in days, vague bonus terms and support that went quiet the moment a payout got complicated. Our founding team came from payments and platform engineering, so we attacked the slowest part of the experience first. The goal was a casino where a Bitcoin withdrawal lands in roughly 13 minutes, not three business days.

Growth came from that single promise kept repeatedly. We added 8,000 games, a full sportsbook and a five-tier VIP club, yet the founding rule never changed: publish the terms, pay the wins, answer the chat. Today we operate under Curaçao licence OGL/2015/4519/613 and serve players across multiple languages, with English-speaking support available around the clock for our Australian community.

• 2017: platform launched with crypto-first payments
• Tiered KYC and 24/7 live chat introduced as standard
• Game library expanded to 8,000 titles from 19 studios
• Sportsbook and VIP club added for the full-service offer

What We Offer You

The platform in numbers

Behind the brand sits a library of 8,000 games: 6,400 pokies, 520 live dealer tables, 460 table games, 240 jackpots and 40 crash titles. We source them from Pragmatic Play, Evolution, NetEnt, Play'n GO, Big Time Gaming, Nolimit City, Hacksaw Gaming and eleven other studios, so the depth is real rather than padded with reskins.

• Sportsbook with full racing and sports markets
• Deposits from 30 AUD via PayID, Neosurf, cards, e-wallets and crypto
• Withdrawals up to 25,000 AUD per day and 500,000 AUD per month
• Crypto payouts in roughly 13 minutes; fiat within 1-3 business days
• Currencies: AUD, USD, EUR, BTC, ETH, USDT and the BDAG token

Licensed and Regulated Properly

Blockdag Casino operates under Curaçao licence OGL/2015/4519/613, held by our parent company BlockDAG Entertainment N.V. That licence binds us to audited gaming systems, anti-money-laundering obligations and a formal complaints process you can escalate beyond our support team.

Regulation also shapes what we refuse to do. We do not accept players from restricted jurisdictions, including the United States, the United Kingdom, the Netherlands, France, Belgium, Spain and Italy. Identity verification is required before your first withdrawal and on large wins, which protects your account from takeover and keeps the platform clean.

How We Keep You Safe

Security and fairness standards

Every connection to our site runs over TLS encryption, and player balances sit in segregated accounts separate from operating funds. Passwords are hashed, sessions expire on inactivity, and withdrawal address changes on crypto accounts trigger re-verification.

On fairness, all pokies and table games run on certified random number generators from licensed studios, and our crash titles support provably fair verification so you can check each round yourself. We publish full bonus terms up front: the welcome package carries a 40x wager, a 30-day validity window and a maximum win of 10x the bonus amount, and we would rather you read that before you deposit than discover it after.

• TLS encryption on all traffic
• Certified RNGs across the game library
• Provably fair crash games with on-page verification
• Tiered KYC before first withdrawal and large wins
• No fees on deposits or withdrawals; only standard blockchain network charges

Our Commitment to Responsible Play

Gambling should cost what you budgeted, never more. From your account settings you can set deposit limits, loss limits and session reminders, or self-exclude entirely if you need a break. These tools take effect immediately and our support team cannot override them at your request or anyone else's.

If gambling stops being fun, contact Gambling Help Online on 1800 858 858, a free and confidential Australian service available 24/7. We train our support staff to point you there without hesitation, and we would rather lose a deposit than keep a player who is struggling.

Who We Are Behind Support

Reach us any time

The people behind the chat window work for BlockDAG Entertainment N.V., our parent operator, with support running 24/7 in English, Deutsch, Français and Español. Live chat answers in minutes for account, bonus and payment questions, and email at [email protected] handles verification and complex payout matters.

Our VIP members get a named manager with direct contact details and higher withdrawal limits, because five tiers of loyalty should come with a person, not a queue. Everything on this page, from our licence number to our withdrawal times, is verifiable, and we update it when the facts change.

• Live chat: 24/7, average response in minutes
• Email: [email protected]
• Languages: English, Deutsch, Français, Español
• VIP: personal manager from tier two upward

Frequently Asked Questions

Who owns and operates Blockdag Casino?

BlockDAG Entertainment N.V. is our parent operator, holding Curaçao licence OGL/2015/4519/613. The platform launched in 2017 and now runs an 8,000-title casino plus a full sportsbook.

Is Blockdag Casino licensed?

Yes. We operate under Curaçao licence OGL/2015/4519/613, which requires audited gaming systems, AML compliance and a formal player complaints process.

How fast are withdrawals?

Crypto withdrawals average roughly 13 minutes. Fiat withdrawals via Visa, Mastercard, bank transfer, Skrill or Jeton take 1-3 business days. We charge no fees on either; only standard blockchain network charges may apply.

How do you support responsible gambling?

You can set deposit limits, loss limits and session reminders, or self-exclude, directly from your account. If you need free, confidential help in Australia, call Gambling Help Online on 1800 858 858, available 24/7.